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Social Media Communication Policy

Last updated: August 1. 2025

The Blissful Wishes social media communication service (the “Service”) is operated by Blissful Wishes (“Blissful Wishes,” “we,” or “us”). By engaging with our social media accounts, you agree to these terms and conditions (the “Social Media Terms”). We reserve the right to modify or discontinue the Service at any time, without notice. Additionally, we may update these Social Media Terms, and your continued use of the Service following any such changes shall constitute your acceptance of the revised terms.

1. Use of Social Media for Customer Engagement

Blissful Wishes utilises various social media platforms (including, but not limited to, Facebook, Instagram, Twitter, LinkedIn, and other platforms) as a means of connecting with current and prospective clients. By interacting with us on social media, you may provide us with access to your public profile information (including your name, username, and any information you choose to share with us), which we may use to provide updates, respond to inquiries, offer promotions, and deliver other relevant service-related content.

2. Consent to Receive Social Media Messages

By interacting with Blissful Wishes on social media platforms, you consent to receive direct messages, notifications, and other communication through the messaging services of the respective social media platforms. These communications may include updates, order status notifications, promotional offers, special promotions, and other marketing content related to our products and services.

Please note that social media platforms have their own terms of service and privacy policies that govern interactions between users and the platform, in addition to the communication we engage in. By engaging with us on social media, you also agree to abide by the relevant terms and policies of the social media platform you are using.

3. Voluntary Participation

Your participation in any social media communication with Blissful Wishes is completely voluntary. You are not required to engage with us on social media to make a purchase or receive services from us. Consent to receive messages through social media is not a condition of any purchase, and you may choose not to engage with us through social media at any time.

4. Charges and Fees

Blissful Wishes does not charge a fee for the Service, but you are responsible for any data charges or fees that may apply to your social media usage according to the terms of your mobile or internet service provider. Please review your mobile or data plan to understand any potential charges or limitations related to using social media messaging services.

5. Opt-Out/Unsubscribe

You may opt out of receiving further messages from Blissful Wishes on social media at any time. This can typically be done by unfollowing, blocking, or removing us from your social media feed. Alternatively, you can send a direct message or email us at team@blissfulwishes.com.au to request that we cease communications with you via the social media platform. Once you opt out, you will no longer receive further social media communications from us unless you choose to re-engage.

6. Support and Assistance

If you need assistance or have questions related to the Service, you may contact us via social media direct messaging, or you can email us directly at team@blissfulwishes.com.au.

7. Changes to Social Media Accounts

We may change or update our social media accounts or the methods by which we engage with customers on these platforms at any time. In the event of such changes, we will notify you. You acknowledge that any messages or interactions sent to outdated or inactive social media accounts may not be received, and we are not responsible for failing to respond to such communications.

8. Limitations of Liability

To the maximum extent permitted by applicable law, Blissful Wishes shall not be liable for any delayed, undelivered, or misdirected messages on social media platforms. We are not responsible for any actions you may take or refrain from taking based on the information or content provided through social media communications. Additionally, the social media platforms used for communication are not liable for delayed or undelivered messages.

9. Updating Contact Information

It is your responsibility to ensure that the information you provide to us through social media is accurate and up-to-date. If you change your social media handle or contact information, you will need to re-engage with us through the updated account information.

10. Privacy

We respect your privacy. The information you share with us through social media platforms may be collected, processed, and used in accordance with our Privacy Policy. For more information on how we collect, use, and protect your personal information, please refer to our [Privacy Policy].

By interacting with us on social media, you acknowledge and agree to these Social Media Terms. If you do not agree to these terms, you should cease interaction with our social media accounts immediately.

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