Effective Date: 16/07/2025
Welcome to Blissful Wishes. By accessing or purchasing from our website or other social media tools including whatsapp or exhibitions, you agree to the following Terms and Conditions. Please read them carefully before using our services.
Blissful Wishes specialises in curating bespoke hampers that may include:
Handcrafted items
Metal including but not limited to iron, steel, copper products
Wooden crafts
Decorative accessories including but not limited to plastic, paper, cardboard materials
Retail-sourced packaged foods or Drinks
We act as curators of products sourced from multiple vendors. All food / Drink items or packaged products carry the original manufacturer’s warranties and liability, and Blissful Wishes does not assume responsibility beyond the scope of what is offered by the original producer.
Customers are advised to verify product suitability and review packaging for allergy, expiry, and storage instructions.
May naturally exhibit wear, rust, or tarnishing over time.
Cosmetic damage from shipping is possible; inspect upon delivery and report significant damage within 10 days.
Warranty: 30 days against manufacturing defects.
Care: Keep dry, avoid harsh chemicals, and store properly to prevent corrosion.
Will naturally develop patina; this is not a defect.
Minor dents or scratches during transit do not impact function.
Warranty: 30 days against defects in material or workmanship.
Care Instructions:
Hand wash only
Polish with lemon/salt or vinegar/baking soda paste
Store in a cool, dry place
Avoid contact with acidic food
May feature slight variations in colour, shape, and texture. These are signs of craftsmanship, not flaws.
Minor detachments during shipping (e.g., glued parts) may occur and are easily fixed.
Warranty: 30 days for material and workmanship defects.
Care: Handle delicately, keep away from moisture and chemicals.
Shelf life as per manufacturer’s packaging.
Warranty: 30 days from date of purchase, applicable only to the original buyer.
Blissful Wishes is not liable for issues arising if these items are gifted to a third party.
Blissful Wishes does not provide any additional warranty.
All liability is governed by the original manufacturer’s terms.
Manufacturing defects in eligible products for 30 days from date of purchase.
Damage due to misuse, neglect, environmental exposure, improper cleaning or storage
Variations due to craftsmanship or material nature
Issues from resale or gifting to third parties
Incidental or consequential damages (e.g., business loss, emotional distress)
Blissful Wishes operates in accordance with the Australian Consumer Law (ACL). Your statutory rights are not limited by these terms. In the case of a fault, our responsibility is limited to:
Repair
Replacement
Refund (at our discretion)
Must be returned within 14 days of receipt
Products must be unused and in original packaging
Proof of purchase is required
Perishable food items unless damaged or expired on arrival
Approved refunds processed within 10 business days
Refunds issued via the original method of payment
Shipping costs are non-refundable (unless item was defective)
Any dispute or complaint must be submitted in writing during the warranty period. We aim to resolve issues amicably, but in the event of a dispute, it may be referred to mediation or arbitration under Australian law.
These Terms and Conditions are subject to change without notice. Updated versions will be posted on our website or official channels.
For inquiries, returns, or warranty-related concerns, please contact:
team@blissfulwishes.com.au
© 2025 All Rights Reserved to Blissful Wishes | “Wrapped in luxury, delivered with love.” — 🤍 Team BlackSheild ( A Part Of NirvoTech )
